Clear terms before you purchase or run a rescue.

Free guidance and eligibility check

The symptom check is general safety guidance, not a malware diagnosis, security guarantee, or substitute for emergency incident response. A website cannot inspect protected areas of your computer. Run the signed Rescue Agent assessment before purchasing. It checks only the published, allowlisted Windows conditions and makes no system change during assessment.

Evidence-Guided AI is optional. When selected, it may rewrite the deterministic assessment in plain language, but it cannot change the severity, findings, approved action catalog, repair eligibility, or rollback requirements. If the AI service is unavailable or its output does not exactly match those boundaries, the agent uses the deterministic explanation instead.

What a paid license includes

A paid license authorizes only the rescue allowance and billing term shown at Checkout. The current product can apply only a signed, allowlisted repair after it confirms the required preconditions and receives your explicit approval. It does not include remote control, technician diagnosis, a promise that a device is clean, or recovery from ransomware, account theft, hardware failure, or unsupported conditions.

Prices and payment

The price, currency, billing interval, and rescue allowance shown in Stripe Checkout control your purchase. Card details remain with Stripe. A license is issued only after the server verifies completed payment. Promotion codes apply only when Stripe accepts them at Checkout.

Subscriptions and cancellation

Monthly and annual plans renew automatically at the interval and price shown at Checkout until canceled. You may cancel renewal through the Stripe billing portal from the license page. Cancellation stops future renewal and does not erase an otherwise valid paid entitlement before the end of its current billing term. Unused rescue allowances do not roll into a later billing term.

Safety stops and refunds

Unsafe, high-risk, unsupported, or inconclusive conditions stop without a system change and do not consume a rescue authorization. Your first purchase is eligible for a full refund within 30 days when no rescue authorization from that purchase has been consumed. Renewal charges are eligible for a full refund within 14 days when no rescue authorization from the renewed term has been consumed. Request a refund through support@aipcrescue.com. Refunds required by applicable law are not limited by this policy. Stripe processing time and bank posting time may affect when an approved refund appears.

Your authorization and responsibilities

You must be at least 18 and authorized to administer the Windows device. Back up important files before approving a material change. Do not submit passwords, multifactor codes, recovery phrases, payment details, personal files, or unredacted diagnostic data. Each repair requires your explicit approval for the exact change shown by the signed agent.

Automatic rollback and limits

The Rescue Agent records a local transaction journal, verifies the intended postcondition, and automatically attempts to restore the prior value if verification fails or an interrupted transaction is recovered. No software can guarantee uninterrupted operation, complete threat removal, or recovery of lost data. AI PC Rescue is responsible only to the extent required by applicable law; these terms do not waive rights that cannot legally be waived.

Contact and escalation

Contact support@aipcrescue.com for product access, billing, licensing, cancellation, or a safety escalation. Do not send passwords, authentication codes, payment-card details, personal files, or unredacted diagnostic data.